Term & Conditions

📜 TERMS & CONDITIONS

Effective Date: 23-12-2025

Welcome to Kriyaglow Cosmetics 💚
When you visit or shop from https://kriyaglow.com, you are trusting us — and we truly value that. These Terms & Conditions are here to clearly explain how our website works and what you can expect from us.

By using our website or placing an order, you agree to these terms.

🏢 About Kriyaglow Cosmetics

Company Name: Kriyaglow Cosmetics
📍 Address:
Flat No. 01, Ground Floor,
Mahwa Road Patti Narayan Pur,
Near Kyarda Balaji,
Hindaun, Karauli – Rajasthan, India (322230)

📧 Email: info@kriyaglow.com
📞 Phone: +91-7231097355

👤 Who Can Use Our Website

  • You must be 18 years or older to place an order.
  • If you are under 18, please use the website with the guidance of a parent or guardian.
  • We request you to provide accurate and complete information while shopping.

🌿 About Our Products

  • Kriyaglow products are cosmetic & skincare products, created for everyday beauty and self-care.
  • All products are meant for external use only, unless clearly mentioned.
  • Our products are not medicines and do not claim to cure or treat medical conditions.
  • Every skin is unique, so results may vary from person to person.

🧴 Product Information & Images

  • We try our best to display accurate product details, ingredients, and images.
  • Minor differences in color, texture, or packaging may occur due to lighting or updates.
  • Such variations do not affect product quality or safety.

💰 Pricing & Payments

  • All prices are shown in Indian Rupees (INR).
  • Prices may change occasionally due to offers or updates.
  • Payments are made through secure and trusted payment gateways.
  • We never store your card or UPI details.

📦 Orders & Cancellations

  • Orders cancellation can’t be allow after placing any product .
  • Once an order is shipped, cancellation is not possible.
  • In rare cases, we may cancel an order due to stock or payment issues — and you will be informed as soon as possible.

⚖️ Responsibility & Limitations

While we work very carefully to maintain quality:

  • We cannot be held responsible for reactions caused by unknown allergies.
  • Please always do a patch test before using any skincare product.
  • Improper usage or overuse is beyond our responsibility.

📍 Legal Jurisdiction

All matters related to Kriyaglow Cosmetics are governed by Indian laws.

🔐 PRIVACY POLICY

(Because your trust matters to us)

At Kriyaglow Cosmetics, your privacy is respected and protected.

🔍 What Information We Collect

  • Name, phone number, email address
  • Shipping and billing address
  • Order and transaction details
  • Website usage data (cookies)

 

💡 How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order updates and support messages
  • Improve your shopping experience
  • Share offers (only if you allow)

We never sell or misuse your data.

🔒 Data Safety

  • Your data is protected using secure systems.
  • Payments are handled only by trusted gateways.
  • Sensitive payment details are never saved on our servers.

🍪 Cookies

Cookies help our website function smoothly.
You can disable cookies anytime from your browser settings.

⚠️ DISCLAIMER

(Simple & Honest)

  • Our products are cosmetic, not medical.
  • Website content is for general information only.
  • Results depend on individual skin type and usage.
  • Always perform a patch test before first use.

🧴 PRODUCT USAGE & SAFETY

To enjoy safe skincare:

  • For external use only
  • Avoid contact with eyes
  • Store in a cool, dry place
  • Keep away from children
  • Stop use if irritation occurs

🧪 CLINICAL TESTING & INGREDIENTS

  • All products are clinically tested under supervision
  • Ingredients are carefully selected and cosmetic-grade
  • Our products are:
    ✔ 100% Vegan
    ✔ Cruelty-Free
    ✔ Paraben-Free

🚚 SHIPPING POLICY

  • We currently ship across India
  • Order processing: 1–2 working days
  • Delivery: 4–7 working days (location-based)
  • Shipping charges are shown at checkout

🔄 RETURNS, REFUNDS & REPLACEMENTS

(Hygiene comes first)

Because skincare products are personal:

❌ Opened or used products cannot be returned.

✅ We happily help if:

  • Product is damaged
  • Product is leaked
  • Wrong product received

Conditions:

  • Report within 48 hours
  • Share unboxing video or photos

Replace are processed within 7–10 working days after approval.

❌ CANCELLATION POLICY

  • Cancellation not allowed, when you placed any product and you will get the right one in case no cancellation is possible.

💳 PAYMENT & COD POLICY

We accept:

  • Cards, UPI, Net Banking, Wallets
  • Cash on Delivery (selected pin codes)

COD may be restricted for repeated non-acceptance.

⚖️ GRIEVANCE REDRESSAL

(We are always here to help)

If you face any issue, please reach out:

Kriyaglow Cosmetics
📧 info@kriyaglow.com
📞 +91-7231097355

We aim to respond within 48 working hours.

🤝 AFFILIATE & INFLUENCER POLICY

  • Honest promotion only
  • No false or medical claims
  • Ethical content is mandatory
  • Violations may lead to termination

🌍 SUSTAINABILITY & ETHICS

We believe beauty should be kind:

  • Cruelty-free practices
  • Ethical sourcing
  • Responsible packaging
  • Conscious choices for nature

🧠 INTELLECTUAL PROPERTY

All content, designs, logos, and images belong to Kriyaglow Cosmetics and cannot be used without permission.

🌐 THIRD-PARTY LINKS

We are not responsible for external websites linked from our platform.

📞 CONTACT US

Kriyaglow Cosmetics
📍 Hindaun, Karauli – Rajasthan, India (322230)
📧 info@kriyaglow.com
📞 +91-7231097355
🌐 https://kriyaglow.com

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